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CUSTOMER CASE

How to centralize employee innovation on an international scale?

Discover Worldline's strategy to transform 1300 customer service agents into generators of concrete ideas

Worldline Visual Platform - One Day One Idea

What you will discover

An international system, locally animated

A unique platform, adapted in each country, to encourage participation and proximity.

Ideas measured, evaluated, brought to fruition

A structured validation system to bring out truly applicable and valuable ideas.

A dynamic of sustainable commitment

Gamification, challenges, recognition and rewards to maintain motivation over time.

Centralizing employee innovation internationally: What is the objective?

In large companies spread across several countries, innovation can no longer rely on a handful of decision-makers. It must come from the field, from those who experience the processes on a daily basis. However, capitalizing on all the ideas generated around the world and maintaining connections between dispersed employees is a real challenge.

This is where a structured and engaging digital device takes on its full meaning: not only to centralize ideas, but also to assess the impact, encourage their realization, and above all, create a common culture of innovation.

(I.e. In this customer case, discover how Worldline implemented the “One Day One Idea” platform to:

  • Collect and qualify innovation ideas in several countries,

  • Mobilize local teams around motivating challenges,

  • Develop a collaborative culture based on concrete results.

🚀 160 ideas proposed in one year, more than €100 in potential savings, and an international collective dynamic underway.

Beeshake's contacts are responsive and attentive, with a genuine commitment to collaboration and co-construction. Its close-knit team allows us to adapt the platform to our needs and perfectly meet our expectations. Beeshake is easy to use, and its idea management system is a considerable advantage.


Eric Bouvet, Head of New Services Development Center
Eric Bouvet, Head of New Services Development Center

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