Open innovation with your customers

4 levers to animate your customer community

Community spirit

Create thematic discussion groups to organise exchanges with your customer community. Real open forums to ask questions and collect insights.

Collecting feedback

Regularly publish real surveys with open and closed questions

Prioritisation of projects

When projects emerge internally, what better way to test them than to submit them to your customers and better understand their expectations? Share the projects under consideration in your organisation, and let your customers vote for the most relevant ones, enrich them and comment on them. They will help you validate your roadmap.

Co-innovation

Your customers probably have ideas for improving your products and service quality. Thanks to the idea box, you open a space to collect all their suggestions.

SMACL Assurances has chosen Beeshake

to animate and engage its community of policyholders in a collective intelligence approach

Communication

News articles, conversation forums and focus groups on topics such as cyber security

Facilitation of events

To enrich face-to-face events with interactive sessions, or to involve remote participants

Emergence of innovation projects

Projects are submitted to the community of customers, who will react, enrich, prioritise, vote, and participate in the co-construction of tomorrow's insurance

Like SMACL, engage your customers in your corporate mission

And discover a simple and intuitive platform to unite your customers, collect their feedback and co-construct your next products and services with them.

Fill in the form on the right and we will show you the ideal platform for your customer community.