Co-construct your strategy with your customers
Call on your customers to collaboratively imagine your products and services of tomorrow
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4 levers to animate your customer community
Community spirit
Create thematic discussion groups to organise exchanges with your customer community. Real open forums to ask questions and collect insights.
Collecting feedback
Regularly publish real surveys with open and closed questions
Prioritisation of projects
When projects emerge internally, what better way to test them than to submit them to your customers and better understand their expectations? Share the projects under consideration in your organisation, and let your customers vote for the most relevant ones, enrich them and comment on them. They will help you validate your roadmap.
Co-innovation
Your customers probably have ideas for improving your products and service quality. Thanks to the idea box, you open a space to collect all their suggestions.
SMACL Assurances has chosen Beeshake
to animate and engage its community of policyholders in a collective intelligence approach
Communication
News articles, conversation forums and focus groups on topics such as cyber security
Facilitation of events
To enrich face-to-face events with interactive sessions, or to involve remote participants
Emergence of innovation projects
Projects are submitted to the community of customers, who will react, enrich, prioritise, vote, and participate in the co-construction of tomorrow's insurance
Like SMACL, engage your customers in your corporate mission
And discover a simple and intuitive platform to unite your customers, collect their feedback and co-construct your next products and services with them.
Fill in the form on the right and we will show you the ideal platform for your customer community.