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CUSTOMER CASE

OFII: How to create a dynamic of participatory innovation in the public service

The OFII example shows how a public organization can transform its culture and exceed 50% engagement thanks to a well-designed digital platform.

OFII Customer Case Download - Visual

What you will discover

Mobilizing agents around innovation and continuous improvement

Encourage each employee to suggest concrete ideas to improve daily life.

Disseminate best practices more effectively

A centralized space to learn, share and experiment with useful solutions.

Modernize without complicating

A single tool to ideate, train, inform and animate – without technical overload.

Creating a dynamic of participatory innovation in the public service

What if participatory innovation became a pillar of transformation in the public service? Whether it's to improve the user experience, streamline internal processes or disseminate best practices, agents have a key role to play in the development of their administration.

But they still need to be given the right tools, the right methods... and the space to express themselves. This is the challenge taken up by the French Office for Immigration and Integration (OFII) by setting up a unique platform dedicated to collective intelligence.

Through calls for ideas, MOOCs, monitoring, webinars and on-the-ground activities, the OFII has been able to create an inclusive and motivating dynamic. The result? More than 50% engagement, concrete ideas implemented, and an approach praised by public innovation stakeholders.

👉 In this case study, discover how a public institution transformed its culture, modernized its practices, and stimulated the creativity of its staff, while simplifying the tools used.

To continue reading, download the customer case!